Unhappy with past company
"I'm sorry to hear you had such a bad experience with your previous company! I would DEFINITELY want to make sure we don't make the same mistakes. What exactly happened?
What have you been doing since then?
One of the many things that your neighbors love about us...is that we're a local company. You're going to get MUCH better service with us than you had with your last company. Our technicians are properly trained how to identify problems in the yard, and use the RIGHT products to ACTUALLY GET RESULTS.
If you don't mind...let me give you a free estimate real quick. It'll only take a minute. I'm just going to measure your lawn to determine the square footage, then I'll be right back to give you a price. Before I do...what are your MAIN concerns...WEEDS, COLOR, or THICKNESS?"
✏️Tips:
• Show some empathy even if our company had nothing to do with their previous bad experience. This shows you care, and are there to help
• We've all had the occasional hair in our food when eating out. However, we don't completely stop eating out. Perhaps next time we might try a new restaurant. Assure the client the entire industry should not be judged by one bad experience
• Show some empathy even if our company had nothing to do with their previous bad experience. This shows you care, and are there to help
• We've all had the occasional hair in our food when eating out. However, we don't completely stop eating out. Perhaps next time we might try a new restaurant. Assure the client the entire industry should not be judged by one bad experience
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